Custom Orders

How Custom Orders Work

Contact Us

Fill out the form below with your ideas and requirements.

Design Consultation

We'll discuss options, colors, hardware, and provide a quote.

Approval & Payment

Once you approve the design and quote, we'll send an invoice.

Creation & Delivery

We'll handcraft your custom item and ship it directly to you.

Customization Options

Colors

Choose from over 20 vibrant Biothane colors. You can even combine multiple colors for a unique look.

Hardware

Select from various hardware options including stainless steel, brass, or colored metal in different finishes.

Dimensions

Customize width, length, and other dimensions to perfectly fit your dog's size and needs.

Request Your Custom Order

Your Name

Please provide your name.

Email Address

Please provide a valid email address.

Phone Number

Product Type

Please select a product type.

Dog Information (breed, size, weight)

Please provide information about your dog.

Describe Your Custom Order

Please describe what you're looking for.

Budget Range (optional)

Frequently Asked Questions

Custom orders typically take 2-3 weeks from approval to shipping. This includes time for design consultation, material ordering (if needed), and handcrafting your item.

Custom orders typically start at the regular product price and may increase based on complexity, special materials, or additional features. We'll provide a detailed quote before proceeding.

Yes! For more complex designs, we can provide digital mockups or photos of color/hardware combinations to help you visualize the final product before production begins.

We want you to be completely satisfied with your custom item. If there's an issue with craftsmanship, we'll work with you to make it right. Since custom items are made specifically for you, they are not eligible for standard returns unless there is a defect.