Standard shipping within the United States typically takes 3-5 business days. International shipping can take 7-14 business days depending on the destination country.
We accept returns within 30 days of purchase for unused items in original packaging. Custom orders are non-returnable unless there's a defect in craftsmanship.
Use a soft measuring tape to measure around your dog's neck where the collar sits. Add 1-2 inches for comfort. For more detailed instructions, please visit our Sizing Guide.
Yes! We love creating custom pieces. Please visit our Custom Orders page or contact us directly to discuss your ideas.
Biothane is incredibly easy to clean! Simply rinse with water or wipe with a damp cloth. For tougher dirt, mild soap and water works great. No special cleaners required.
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